Privacy Policy.

Last updated November 3, 2026.

This Privacy Policy describes how Aqua-Tech Pools (“Aqua-Tech,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://www.aquatechpoolsohio.com/ and related pages (the “Site”), contact us, or use our pool construction, service, and retail offerings in Southwest Ohio.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Summary of key points

What we collect. We collect information you provide (such as name, phone, email, address, and project details when you request a quote or contact us) and limited technical data when you browse the Site (such as IP address, browser type, and pages viewed).

How we use it. We use information to respond to inquiries, provide pool services, operate and secure the Site, and communicate with you about your project or account.

Sharing. We share information with service providers that help us run the Site and business (for example, form hosting and website hosting). Our Financing page links to HFS Financial, a separate company with its own privacy practices.

Your choices. You may call us to ask questions, update information, or opt out of marketing messages where applicable.

1. Information we collect

Information you provide. You may give us personal information when you call our store, visit us in person, submit a consultation request, email us, or otherwise contact Aqua-Tech. This may include:

Your name; phone number; email address; mailing or property address; details about your pool, equipment, or project; photos or documents you choose to share; and any other information you include in a message or form.

Consultation forms. Our Request a Quote page embeds a form hosted by Wufoo (SurveyMonkey Apply / Wufoo). Information you submit through that form is collected by the form provider and transmitted to us according to their settings and our instructions. Wufoo may also collect technical data related to form delivery. See Wufoo’s privacy policy for how they handle data on their platform.

Information collected automatically. When you visit the Site, our hosting and security partners may automatically log technical information such as your IP address, browser type and version, device type, operating system, referring URL, pages viewed, date and time of access, and general location derived from IP address. We use this information to deliver the Site, troubleshoot problems, and protect against abuse.

Cookies and similar technologies. The Site may use cookies, local storage, or similar technologies that are necessary for the Site to function, that remember preferences, or that are set by embedded third-party tools (such as the Wufoo form). We do not use the Site to sell your personal information. If we add analytics, advertising, or chat tools in the future, we will update this policy to describe them and, where required, offer appropriate choices.

We do not knowingly collect sensitive personal information through the Site (such as government ID numbers, financial account numbers, or health information) unless you choose to include it in a message and we need it to respond to your request.

2. How we use your information

We use personal information for purposes including:

Providing custom pool construction, liner replacement, openings and closings, repairs, cover installation, cleaning, retail, and related services you request; responding to questions and quote requests; scheduling visits and follow-up; processing payments and records related to our services where applicable; communicating about appointments, projects, policies, and service updates; improving our Site, customer experience, and operations; maintaining the security and integrity of the Site and our systems; complying with law, regulation, legal process, or enforceable governmental request; and protecting the rights, property, and safety of Aqua-Tech, our customers, and others.

We may use aggregated or de-identified information that cannot reasonably identify you for reporting and business planning.

3. How we share information

We do not sell your personal information. We may share information in these situations:

Service providers. We use trusted vendors to help operate the Site and our business, such as website hosting (including Cloudflare), form providers (Wufoo), email or phone systems, payment processors, and IT support. These providers may access information only to perform services for us and are expected to protect it.

Financing partners. If you choose to explore financing, you may leave our Site and go to HFS Financial or other third parties. Information you provide to them is governed by their privacy policies, not this one. Our Financing page links to: HFS Financial — Aqua-Tech Pools.

Legal and safety. We may disclose information if we believe it is required by law, court order, or government request, or to investigate fraud, security issues, or violations of our terms, or to protect Aqua-Tech, our customers, or the public.

Business transfers. If Aqua-Tech is involved in a merger, sale, or transfer of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

With your direction. We may share information when you ask us to or when you clearly consent.

4. How long we keep information

We keep personal information for as long as needed to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal, tax, or accounting requirements. Retention periods vary depending on the type of information and why we collected it.

5. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. The Site is served over HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate steps to delete it.

7. Your privacy rights and choices

Depending on where you live, you may have rights regarding your personal information, such as the right to know what we collect, to request access or correction, to request deletion subject to exceptions, or to opt out of certain processing.

Marketing. If we send promotional emails or texts, you may opt out by following the instructions in those messages or by contacting us.

California residents. California law may provide additional rights, including the right to know categories of personal information collected, sources, business purposes, and categories of third parties with whom information is shared; the right to request deletion or correction; and the right not to receive discriminatory treatment for exercising privacy rights. We do not sell personal information as defined by the California Consumer Privacy Act (CCPA), as amended. To submit a request, call (513) 777-3500 or write to us at the address below. We will verify your request as required by law.

Virginia and other state privacy laws. Residents of Virginia and other states with comprehensive privacy laws may have similar rights, including appeal rights if we deny a request. Contact us using the information below.

Ohio. We handle Ohio customer information in line with applicable federal and state requirements. Contact us with any privacy concern related to your relationship with Aqua-Tech.

8. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to DNT signals, the Site does not currently respond to them. You can control cookies through your browser settings.

9. Third-party links

The Site may link to third-party websites (for example, financing partners, maps, or social platforms). Those sites have their own privacy policies. We are not responsible for their practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may also be noted on the Site. Continued use of the Site after an update means you accept the revised policy.

11. Contact us

Questions about this Privacy Policy or our privacy practices? Contact Aqua-Tech Pools:

Aqua-Tech Pools
8717 Cincinnati Columbus Rd
West Chester, OH 45069
Phone: (513) 777-3500
Website: Contact / Request a Quote

This policy is intended to describe Aqua-Tech’s website and customer information practices. It is not legal advice. Have your attorney review it before relying on it for compliance decisions.